So many staff complain that their senior leaders don't have time to listen.
Leadership and listening are as old as the hills – Homer’s Iliad warns leaders what is at stake if they refuse to listen (Simard, 2022).
A core value of successful headteachers is problem-solving. When they see an issue that will impact on their school, they are “programmed” to move into assessment, collaboration, and innovation to manage the problem. This starts with listening.
Senior leaders hone their ability to actively listen. This involves being 100% present and being relational and being able to empathise (Holt, 2021). It helps them keep their finger on the pulse of complex change.
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