Last year, while ranting about private companies seeking to run “back office services”, I pointed out that school office staff do a lot more than they are given credit for (Protecting the ‘back office’, SecEd, November 2016: http://bit.ly/2r4GWSN).
The subsequent laughable suggestion by right-wing think-tank Reform that receptionists could be replaced by automated entry systems (yeah, all they do is sit there and let people in and out...) pushed me to request a survey of school office staff so we could highlight the valuable work they do.
This is increasingly important, as in January the Department for Education (DfE) mapped out where it thinks potential savings could come from.
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