Features

Childcare Counsel: Ofsted complaints consultation, anything new?

Andrew Manners at Morgan LaRoche solicitors on Ofsted's proposed changes to the way complaints are handled for early years providers and schools.

As it stands, providers can challenge Ofsted inspection reports via their complaint’s procedure. The complaint’s procedure adopts a three-stage process when dealing with complaints from providers in relation to inspection reports.  

If the complaint is not upheld at Step 3, a provider can make a complaint to the Independent Complaints Adjudication Service for Ofsted (ICASO) and/or the Parliamentary and Health Services Ombudsman. In both cases their remit is limited, as neither have the power to change Ofsted decisions.  

The last resort is Judicial Review litigation, but permission is required from the High Court to proceed with a claim, and it is a high test to meet. There are strict time limits and legal advice should be sought as soon as possible following the inspection.   

Register now to continue reading

Thank you for visiting Nursery World and making use of our archive of more than 35,000 expert features, subject guides, case studies and policy updates. Why not register today and enjoy the following great benefits:

What's included

  • Free access to 4 subscriber-only articles per month

  • Unlimited access to news and opinion

  • Email newsletter providing activity ideas, best practice and breaking news

Register

Already have an account? Sign in here