National Day Nurseries Association provides guidance
Good communication with parents is one of the key requirements for the smooth running of any childcare setting.
The payment system is complicated and for busy parents the number of different funding streams and different eligibility criteria can seem overwhelming.
Parents see you as an expert in every aspect of childcare and that includes free entitlement.
It is important the nursery management team is up to date on the rules and regulations so they can confidently offer guidance. This not only avoids parents' frustration but helps toward the smooth running of the nursery's cash flow.
Nurseries are businesses and cannot run effectively with ad hoc payments. When a nursery is set up, there should be a business plan in place with a date for when fees are due and also a date when a gentle reminder will be issued if payment is late. Having as many different payment methods as possible available to parents is also important and benefits the nursery.
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