Employees like to be rewarded for doing a good job, and I believe staff should be rewarded when going over and above the standard expected. However, just doing the job is not merit enough.
I get lots of business owners asking me about reward schemes and bonus structures for their staff team. Sometimes they spend hours putting a scheme together only to find it didn’t achieve the desired results.
Why is this? It’s because the schemes are usually based on the rewards that the business owner wants to receive, and not those that interest the staff.
I am then asked, ‘How do I find out what they want?’ It’s simple – just ask them. Often staff just want a thank you – maybe a day off for their birthday, a bunch of flowers or a voucher for a meal for them and their partner.
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