We work in a profession where we encourage emotional literacy with children – we must ensure we help staff to feel they can be emotionally literate about their problems too.
I know some managers and owners whose attitude remains ‘pull yourself together’. While one approach will not work for everyone, in today’s society – in fact, morally – we have to look after our staff teams. When staff are stressed, their personalities change. Often their love of the job is dampened and this has a negative effect on their ability to perform at their highest level.
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