Q. We want staff to be happy in the work environment but feel that there is too much personal chat while they are with the children, especially while outdoors. We think this distracts from them being in the moment with the children. How should we reset expectations?
Beverleigh Bossman, area manager, Morning Star Nurseries
‘This is a problem we have experienced. Staff used to think outside time was a chance to sit down and have a good chinwag. Part of the problem is that inside staff feel like they are being watched, but outdoors they relax.
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