Q.Many of our staff are parents themselves and we want to be able to support work/life balance, but a member of staff keeps being late on her early start days, blaming her young child. It is frustrating other team members who are having to cover for her so that we are in ratio. How do we best address this?
Shanna Revill, manager, Trinity Child Care
‘This is something that pops up in a lot of settings. We try to support staff who are parents as much as possible by being flexible with their hours. In this case, we might offer that parent a later start time. But we would prefer them to keep working the same number of hours and would ask them to end the day later. This way it won’t impact their salary or any benefits claims.
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