Nearly everyone cherishes an idea of 'the good old days', but has the march of time always been towards progress for long-established nursery groups, large and small?
'Looking back to the beginning more than 20 years ago, I only remember laughing all day long and that paperwork was limited,' says Lynda Gostelow, operations director for the 41 nurseries of the Childbase Partnership. 'Reports were simply brief notes on individual "activity scrapbooks" and there were cosy, end-of day chats with parents.
'Parents' expectations of childcare were very different. Most just wanted a clean, safe and fun environment with kindly carers - the "home from home" approach.'
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