The close teamwork between staff and their excellent relationships with parents are clearly apparent when observing the care routines for babies at Giant Steps Horden Limited.
This 'outstanding' nursery provides full daycare and creche facilities for up to 54 children and is located within Horden Sure Start Children's Centre, County Durham.
Parents enter the nursery eagerly and are relaxed and confident as they talk to staff about their children. The atmosphere is homely, with older babies involved in a busy hum of activity alongside interested younger babies. It is evident from their body language and verbal exchanges that staff know individual babies well and place great importance on ensuring that their differing needs are met.
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