Features

Nursery Management: Profile - A true vocation

The ingredients that made for an award-winning Manager of the Year are discovered by Laura Marcus.

Susan Moss-Thomas is the ultimate hands-on manager, with a childcare philosophy built on creating close relationships between staff, children and parents. As well as managing Orchard Barns, she oversees the chain's two other settings, Baby Barns and Blossom House. She gives all credit to her staff, saying, 'Any success a manager has must be about her or his staff.'

Her career began in 1988 after she completed an NNEB and an education degree, knowing only that she 'wanted to work with children'.

Susan began work for the county council at a Hertfordshire children's home before taking time off to have her first child. Having established a strong reputation, she was later head-hunted by the council to become manager of its first-ever workplace nursery in County Hall.

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