Features

Positive Relationships: Working with parents - Getting engaged

Boscombe Children's Centre has achieved a huge rise in its engagement with local families. Centre manager Justine Greenfield explains how.

Boscombe Children's Centre is an outstanding setting situated in a significantly deprived area in Bournemouth, Dorset. When the local authority set us challenging targets to increase the number of families engaging and registering with their services, we knew we needed to establish a creative and innovative approach for reaching them.

Through the initiatives we devised, the centre dramatically increased its engagement with families, from 362 families at the end of 2011 to 850 by the end of 2012, an 86 per cent increase. The number of families registered with the centre during the same period increased from 581 to 1084, an increase of 74 per cent. We have continued to build on this success and have just become the first children's centre to receive the Families First Quality Award.

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