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Work Matters: Management Focus - Keeping good staff

Management
A successful approach to recruiting and retaining staff is having a balance among age groups, as one nursery demonstrates.

Altofts Private Day Nursery opened its doors in West Yorkshire in March 2007. The nursery is staffed by a team of seven, whose ages range from 17 to 53. Nursery owner and manager Rachel Hill hopes that this diversity has significant benefits for both staff and customers in an industry whose workforce is perceived as being predominantly young.

She says, 'I think that age is only an issue when you make it one. I'm an equal opportunities employer in all respects, which means that any recruitment decisions I make are based on the skills people have to do the job, regardless of their age or background.

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