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Work Matters: Teamwork part 3 - Sort it out!

In the final part of this series, Caroline Jones suggests that when it is handled appropriately, conflict can lead to improved teamwork and clarification of ideas.

Working in closeknit teams with young children as well as with constant external and internal everyday pressures from a variety of sources, means that conflict is bound to occur.

Conflict is an inevitable part of working with other people, and working with young children is a value-ridden process. So, in early years settings, where individuals work in teams, the potential for conflict is high.

Examples of conflict include disagreements, quarrels, confrontation, differences of opinion, clashes and friction. A certain amount of conflict is not necessarily unhealthy and could be viewed as an important and integral part of the team-building process. It indicates that staff are able to question, challenge and voice views openly rather than simply accepting the way things are. How the conflict is resolved and its impact on team performance are key factors for team leaders to consider.

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