When and how did you get here?
I got the position in March 2023. My journey started in 2021 September, taking the leap from room leader to a deputy manager and then manager.
Did you always aspire to work in management?
Yes, I've always aspired to work in leadership as I thrive off challenge and love the adrenaline of success when the reward pays off.
What challenges have you faced and how have you overcome these?
The challenges I have faced being a young manager is people not taking me seriously, as well as training the older generation how to use technology.
The way I overcome any challenge it to effectively communicate with my colleagues and ensure I am approachable to my staff. In my opinion, listening is the most important skill in understanding issues.
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