Q I have had complaints about a three-year-old boy in my nursery. Parents say that he is bullying their children. His mother says he is just boisterous, but smaller children seem to be frightened of him and his behaviour can be dangerous at times.
A To comply with the National Standards (Standard 11), you should have a written behaviour management policy setting out the methods used to control children's behaviour and specifically addressing bullying. A named staff member should have responsibility for behaviour management issues and be able to access expert advice. The policy should be fully understood and followed by all staff and discussed with parents and children.
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