Mr Balls' comments came after he received a letter from Brian Lamb, who is leading a review of parental confidence in SEN provision, which raised a number of concerns that had been highlighted by families.
The letter said that parents of children with SEN feel that they have to 'battle' the system to secure high-quality provision for their children. It also said there was a lack of information for parents and a failure by local authorities to comply with their duties in relation to children with SEN and disabilities.
Mr Lamb, who is chair of the Special Educational Consortium, will look at how information is shared between agencies and with parents of SEN children, and at how parents can be more involved in their child's education. He is due to submit his findings in autumn 2009.
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