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Editor's letter

It's good to know readers' comments about products are taken seriously by suppliers. One nursery owner wrote to us about a steriliser we had featured in our spring issue. She used several of these in her well-populated baby room and two had already broken. We contacted the company on her behalf and it swung into action, replacing the items free of charge and promising to look into providing her with a large steriliser to cope with the extra needs of a nursery. Several design faults identified in our testing procedure have also encouraged companies to modify or refine their products. Delighted by this response, we have decided to establish a regular slot in the magazine. Tell us about problems you are having with equipment and we will forward the information to the company concerned and let you know what action, if any, has been taken.

Delighted by this response, we have decided to establish a regular slot in the magazine. Tell us about problems you are having with equipment and we will forward the information to the company concerned and let you know what action, if any, has been taken.

Of course, it's nice to be positive as well, so if you have bought something that really works well in your setting, do let us know, so we can pass on the good news. Whether it's a brickbat or a recommendation, send your letter to me at the address on this page. There will be a prize for all letters published.

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