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Channels of communication between nursery staff and parents must be exceptionally good to ensure a high level of care and education, writes Ann Langston Only with reliable and up-to-date information can nurseries provide the high level of care and quality of education that every child needs and a parent or carer expects.

Only with reliable and up-to-date information can nurseries provide the high level of care and quality of education that every child needs and a parent or carer expects.

Good information enables nursery staff to gain a complete understanding of a child's needs, interests and attitudes and, in turn, enables the child to benefit fully from their time at nursery.

Achieving this depends on three important factors:

* Communication

* Planning

* Record keeping These all involve staff, parents and the child in a triangle of care:

* Good communication is more about listening to parents than about simply talking to them or questioning them.

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