Parents often need to be reassured that nursery staff will look after their children as carefully as they do, says Mary Evans
People who are motivated to become childcarers because they want to work with children soon find that to be effective, they have to be adept at working with parents as well. One of the toughest challenges is coping with over-protective parents. While they are rare, they must not be ignored.
Sandra Hutchinson, proprietor of the Primley Park nursery chain in Leeds, says, 'If parents are being overprotective, it can often indicate that they have not yet got complete confidence. They need extra consideration. You have to work harder to make sure they are happy with the setting.' Ashoob Cook, director of the Happy Child chain in west London, says it is important to start building a relationship with parents before their child joins the setting. 'You have to create a genuine partnership. They have to feel comfortable and confident with you.'
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