Diplomat, chameleon, facilitator, motivator are all descriptions of one of the toughest jobs in early years: deputy manager of a setting. The position involves bridging the gap between the staff and the management and not everyone has the skills or personality to walk the tightrope between the two with ease.
'Being a deputy is one of the toughest jobs,' says Calvin Hanks, managing director of Acorn Training, which runs a three-day course entitled The Effective Deputy Manager. 'As deputy manger, you are neither the big boss nor part of the team. I have been there myself, and it is hard.'
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