In recent weeks media attention has been firmly focused on Britain's nurseries. Few can have missed the BBC1 documentary 'Nurseries Undercover'
and the flurry of newspaper reports that followed it, criticising settings for poor staffing, bad hygiene and inappropriate behaviour.
The coverage will undoubtedly have affected parents. Many may be happy with the quality of care delivered by their nursery, but it is understandable that others will have concerns. Prospective nursery-users may now be nervous about making their choice, and current customers may need extra reassurance about the care their child is receiving. So how can nursery staff and managers clearly demonstrate that they are following good practice and delivering high-quality care?
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