National Savings & Investments (NS&I), which administers Tax-Free Childcare along with HRMC, told Nursery World it is ‘aware of a delay to payments due on 2 April’ and apologised for the inconvenience caused.
It added, ‘We are working on resolving this issue and payments will be sent out to providers as soon as possible.’
HMRC said there were ‘no issues’ its side.
While NS&I was unable to confirm how many early years providers are impacted by the delay to payments, a number have taken to social media to say they are awaiting money, with some wondering if the bank holiday is to blame.
Commenting on the Champagne Nurseries Facebook page, childminder Emma Bush said, ‘I have four parents that paid last Thursday (28th March), and still no payment through. It has left their account and isn’t in mine. Surely three days after the bank holiday it should be in my account?
Register now to continue reading
Thank you for visiting Nursery World and making use of our archive of more than 35,000 expert features, subject guides, case studies and policy updates. Why not register today and enjoy the following great benefits:
What's included
-
Free access to 4 subscriber-only articles per month
-
Unlimited access to news and opinion
-
Email newsletter providing activity ideas, best practice and breaking news
Already have an account? Sign in here