It does not matter how experienced you are as a nanny. At certain times you will have to deal with children who have gone beyond saying 'No' and whose behaviour is shouting it for them. All children will go over the top at some time, even those who are mostly peaceable and open to compromise.
When young children really lose their ability to cope, we tend to call their behaviour a 'tantrum'. But they struggle with strong feelings in different ways and they attract different labels from adults: stubborn, unco-operative, disobedient, as well as bad-tempered. Experienced nannies realise that such words are a shorthand that really need to be filled out by some reflection: 'What has happened?' and 'How did the situation get this dire?' as well as 'What do I do now for the best?'.
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