Reviewed by Sian Nisbett, director of Dizzy Ducks Day Nursery, which owns three nurseries in Essex.
This book has a good emphasis on self-evaluation, encouraging the reader to constantly question and reflect on the quality of their work. It made me think about what I do well as a manager and what I just think I do well! It made me reflect on such issues as how well I engage with my staff and encouraged me to reflect on how things I do really impact on the running of the nursery. And it made me assess the value of staff meetings, questionnaires and the like: are meetings minuted and followed up? Are staff questionnaires purely a token gesture and not acted upon?
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